However, sometimes you may get the error message “Unexpected data was encountered” while connecting Mac Outlook 2011 to Exchange Server and if you will check the error log you will see “mail could not be sent” with the error code -17997 or “Outlook Mac Error Code 17997” may appear on your screen when you try to send emails from MS Outlook for Mac 2011 Exchange Account.If Scanpst is able to find the error in the data file then it will prompt to click the Repair button.Outlook 2007 clients cant connect Exchange 2013 after.Outlook For Mac 2011 Cannot Connect To Hosted Exchange Server. The connection failure occurs because Outlook for Mac uses SSL to establish communication with an Exchange server.For offline accessing mail through Outlook on Mac you need to connect it with Exchange Server. You cannot connect to a server that is running Microsoft Exchange Server from a Microsoft Outlook 2016 for Mac or Outlook for Mac 2011 client after disabling Secure Sockets Layer (SSL) on the server.SymptomsFollowing are some reported scenario when error 17997 may appear on users screen.“Unexpected Data was Encountered error Error -17997” while connecting MS Outlook 2011 to Exchange can connect to Exchange server and receive mail, but when sending, the messages hang in the Outbox with error -17997, unexpected data was encountered. Even sending or receiving the email process also becomes fail.In this Blog we will discuss some scenarios when user can get this error message and solution to fix Outlook Mac Error Code 17997. When Outlook for Mac users attempts to synchronize with Exchange server, at the time they becomes unable to access the data stored within it. Apple may provide or recommend responses as a possible solution based on the information provided every potential issue may involve several factors not.
Outlook 2011 Cannot Connect To Exchange Server Upgrade Exchange ManagementRebuild the virtual DirectoriesTo rebuild the virtual directories you can reset the virtual directory on an Exchange Server because once you reset a virtual directory, the selected virtual directory will be removed and a new virtual directory will be created with default settings. In Outlook 2011 Settings, Make a check on default port and change the Port to 442.You can also rebuild the Server Virtual Directory on Exchange Server to solve Outlook Mac Error Code 17997, for that you need to upgrade Exchange Management console to SP3 and then rebuild the virtual Directories. Changed name of the server to the URL in order to access OWA via your Browser. Solution 1You need to follow below mentioned instructions to fix this error![]() In that case you need to create a new identity second time. It might happen that your problem will not resolved by creating the identity first time. By default, the log files will be copy to the document folder of Client Access Server.Step 5: In Reset Client Access Virtual Directory, Click on Reset and then click on Finish.Step 6: Reset Internet Information Services (IIS) by running command iisreset/noforce on command prompt.You can also reset the Client Access virtual directory by using the shell however the cmdlets will differ depending on the virtual directory to be reset.If your problem was not fixed by the above mentioned solutions then you need to create a new identity. You can use these settings if you want to rebuild a virtual directory with the same settings. Microsoft-Server-ActiveSync (Default Web Site)Step 3: Once the selected directory is added to the list Virtual directory to be reset then click on Next.Step 4: Click on Browse to specify path and file name for the log file and then click on Next.Note: The log file contains the settings of virtual directory that you are about to reset. Olm File.To end, we can say that user can access the OWA via Browser or rebuild the Virtual directory on an Exchange Server to fix the Outlook Mac Error Code 17997. Olm file, create a new identity as the default and then import the.
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